Good restaurants craft meals. Great restaurants craft a dining experience. This is because when a customer dines with you, they do not just remember the food. They, likewise, remember the company, the atmosphere and the emotions they experienced as they ate and drank and talked the night away. This is why what their actually looking for is a nice ambience restaurant.
All these factors are core components of an amazing dining experience. Managers and staff cannot control every aspect of a guest’s visit. However, they can create the right conditions for the ultimate dining experience. The dining experience you provide to your customers is what will set you apart from the competition and keep your guests coming back night after night to relive memories and make new ones. Here are some tips on creating the ultimate dining experience for the guests at your restaurant.
Light the Night Just Right
Research into dining experience design shows that lighting is among the critical components for crafting a memorable dining experience for your guests. The Soft warm light that mimics candlelight is best, and you can adorn your restaurant with extra-slow-burning candles that last up to forty hours each. Even if you do not employ candles to create the desired light level, keeping slow-burning candles on hand for special occasions and guest requests is always a good idea.
Take it Outside
Offering an outdoor dining experience all year long is highly desirable according to a recent survey by Vista Commercial. Thus, Specialized alfresco structures, outdoor heating, and cooling, etc. is desirable. They allow your restaurant to provide the outdoor experience for guests whenever they want. Not only does it attract new guests, but it is also a driving force in repeat business.
Control the Ambient Noise Level
Blaring music that forces people to shout across the table and a noisy bar are two major detractors from your guests’ dining experience. According to a study by Action On Hearing Loss, 70 percent of 1,200 people surveyed said they preferred some light conversational buzz combined with low-volume background music. As long as they could still hear their dining companions, the ambient noise level was considered tolerable.
Also, if possible, provide some type of sound barrier or noise dampener around your bar area to separate it from the dining room. This way, guests who have come to enjoy a meal can hear each other speak. Then again, those who have come for a drink and lively company can live it up without disturbing the other patrons.
Make Your Technology Suit Your Restaurant
Offering a digital menu via tablet is a welcome addition to casual dining. However, many guests at fine-dining establishments find them to be off-putting. If most of your guests patronize your restaurant for a quick, well-prepared and delicious meal, self-service options are often preferred to waiting for a server. Moreover, anything your restaurant can do to accommodate diners who are on a tight time limit helps.
On the other hand, when customers spend money for a fine dining experience, they anticipate having a server who caters to their needs and desires. Ordering from a tablet does not mesh with the ambiance fine dining establishments attempt to cultivate. So providing staff with tablets to ensure accurate ordering may be welcome. However, allow customers the freedom to call upon your excellent waitstaff and interact with them. In fact, a professional server who makes the meal special is still an integral component of fine-dining, and you should do your utmost to accommodate them in this regard.
Innovative Attention to The Smallest Detail
When guests come to you, they are looking for a nice ambience restaurant. They are dining with you because you offer an experience they cannot replicate at home. The quality of the food still matters, but that is not what keeps your guests coming back week after week and year after year.
Creating unique experiences in how meals are served and unique dishes that your customers cannot prepare at home, coupled with providing an atmosphere and ambiance that cannot be replicated all combine to create the experience your customers crave. Computer-controlled lighting, private seating, and personalized service for returning guests are just a few of the innovations you can apply to create these ultimate dining experiences.
Integrating a customer database via online ordering profiles makes personalization a breeze for hosts and servers. In addition, they are melding, your theme and cuisine into the decor and how meals are served. Most importantly, remember to offer the ultimate dining experience guests cannot get at home. Work that to your advantage, and you will certainly see an uptick in repeat business and rave reviews from your guests.
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